Oct 30 - Access to social networking sites at work is costing UK businesses billions of pounds in lost productivity
Suranjana Tewari reports.
A business related resource from the business and economic environment
Oct 30 - Access to social networking sites at work is costing UK businesses billions of pounds in lost productivity
Suranjana Tewari reports.
Oct 30 - Fast food chain McDonald's to close restaurants in Iceland.
Anna McIntosh reports.
Credit card rules could be changed to ensure the most expensive debts are paid off before cheaper amounts to give consumers a better deal.
Card providers usually force customers to pay their most expensive debts first, so consumers who transfer outstanding balances as part of an interest-free promotion have to pay off the amounts they have transferred before they can pay off any amounts interest-attracting amounts for purchases they later make using the new card.
But the government has told the card providers to "get their act together" and new rules could also increase the minimum monthly repayments from their current low level to avoid customers taking decades to clear borrowings.
Consumer Minister Kevin Brennan said: "Card companies have to get their act together and do more for consumers.
"My opinion is clear, the current relationship between card companies and consumers cannot go unchallenged. We need to put the customer back in the driving seat."
Other moves being considered by ministers are a ban on increasing credit limits without prior consent, possibly by forcing consumers to opt-in, and restrictions on rate hikes on existing debts without proper explanation.
Mr Brennan added: "It is not acceptable for card companies to impose complex and confusing terms and conditions that can leave people baffled, or to increase interest rates without a proper explanation.
"Consumers have a real responsibility to manage their finances properly, but they also have a right to clear information to enable them to do that. Consumers should not feel each month as if they've been exploited or disadvantaged."
The Government said in July's Consumer White Paper that it would tackle the way credit card repayment policies could lead to bigger than expected interest charges. It is already legislating to ban unsolicited credit card cheques in November. The current consultation will run until January 19.
Fiona Hoyle, head of consumer finance at the Finance and Leasing Association, said: "Many of the measures proposed today by the government have been under discussion with the industry for some time and reflect rapidly-changing market conditions.
"The industry's commitment to helping consumers is shown by the many measures already taken in recent months.
"But as our statistics today show, credit spending is still declining. We must avoid the risk of reducing further the availability of credit or increasing the potential for over-indebtedness.
"More regulation of the wrong kind risks further shrinkage. For many people the primary concern will be getting access to affordable credit. We must do nothing to make that more difficult.
"We will be working closely with the Government on the practical implications of their proposals to ensure a fair deal for all."
By Channel 4 News
In the middle of the postal dispute, 14,000 British Airways cabin crew are being balloted on industrial action in a row over new employment contracts. John Sparks reports.
BA wants to cut nearly 4,000 jobs, but said it would not reduce the salaries of current cabin crews, who are better paid than staff at other airlines in the country.
Three more days of nationwide postal strikes are also looming this week. Royal Mail and the Communication Workers Union met today at the Trades Union Congress to try to settle their dispute over pay and modernisation.
Unite said 14,000 of its members at the airline will vote on whether to launch a campaign of action in protest over the imposition of the new employment contracts.
Derek Simpson, the union's joint general secretary, said: "BA management's determination to impose unacceptable contractual changes on cabin crew leaves us no alternative.
"We will strongly support our members if they vote for industrial action, while of course remaining ready to negotiate with the company.
"Negotiation, not imposition, is the only proper way to conduct industrial relations."
Cabin crew had already decided to hold an emergency meeting next Monday to decide whether to fight plans to cut jobs, freeze pay and introduce worse wages and conditions for new staff.
Thousands of workers are expected to attend the meeting, at Sandown Racecourse in Surrey, two weeks before the cuts come into effect. Two former sections of the Transport and General Workers Union - Bassa and Cabin Crew 89 - have joined forces for the first time in over 20 years to hold the joint meeting.
BA chief executive Willie Walsh met with Unite leaders earlier this month after which the airline issued a statement which said: "The discussion, about cabin crew pay and productivity issues, was open and frank."
Unite have complained that the changes being introduced next month constituted a "fundamental attack" on the jobs, wages and career prospects of all 14,000 cabin crew members of the union.
"They will not only hit the customer service core of the business, but will forever undermine BA's international reputation as a premier airline with premier crew providing a premier service.
"You are now being bullied into the very real possibility of accepting inferior contracts in just a few weeks' time," union leaders said in a letter to workers earlier this month.
"While we accept these are tough times for aviation generally, we do not accept that this is a company on its knees. This is still a prestigious airline with a high reputation to uphold not only at home, but also around the globe."
BA has announced plans to cut staff numbers by 3,700, in addition to a reduction of around 2,500 achieved between June 2008 and March 2009.
Talks between BA and Unite and the GMB have been continuing for months, with little sign of reaching an agreement. BA insisted it had to cut costs in the face of a downturn in travel caused by the recession.
Nearly 80,000 postmen and women went on strike today, following industrial action yesterday by Royal Mail drivers and mail centre staff. John Sparks reports.
Two successive days of postal strikes this week have led to 30 million letters being delayed.
The 48-hour stoppage by the Communication Workers Union, over pay and conditions will be followed by three more days of strikes next week.
The public is divided over who is responsible for the disruption, with marginally more pointing the finger of blame at Royal Mail, according to a YouGov poll for Channel 4 News.
Despite expectations that today’s official figures would show the recession had ended, output dropped by 0.4 per cent between July and September, meaning the UK has suffered six straight quarters of negative growth. It appears Britain’s dependence on the City has left the economy floundering. Faisal Islam reports.
The Office of National Statistics said British gross domestic product fell by 0.4 per cent between July and September. It means the economy has contracted for six successive quarters for the first time since records began in 1955.
Year-on-year, output shrank by 5.2 per cent, only marginally better than the record 5.5 per cent annual fall registered in the second quarter. The quarterly decline between April and June was unrevised at 0.6 percent.
The Communication Workers Union says that it will hold more strikes next week, in addition to the 48 hours of industrial action already underway.
Up to 40,000 mail centre staff and drivers are on strike today in a dispute with Royal Mail over pay and modernisation. They will be followed by postmen and women tomorrow.
It is an industrial dispute that does not just involve employers and employees, but has also dragged in the Labour government, with the union criticising the role ministers have played.
The CWU and Royal Mail have accused one another of walking away from an outline agreement reached on Tuesday night to end the confrontation.